Service Pricing

STANDARD SERVICE (any product)
Labour £100.00 per hour
Blood Pressure monitors
£17.50 per unit
PREVENTATIVE TREADMILL MAINTENANCE SERVICE
Minimum annual requirement for extended warranty
£150.00
FULL ANNUAL CONTRACT SERVICE
Cycle Ergometer - Mechanical (Monark, Watt Bike)  
£85.00
Cycle Ergometer - Electrical (Lode) £150.00
 Cycle Ergometer dynamic calibration   £100.00
Cycle Ergometer dynamic calibration 3 or more
£75.00 per unit
Treadmills (All models)
£400.00
Metabolic systems £400.00
Metabolic system calibration charge £35.00
Bodpod body composition systems £400.00
Other products p.o.a.
All above service options subject to travelling charges below
Call-out £1.20 pence per mile
Call-out (2 engineers in one vehicle) £1.60 pence per mile
Call-out (3 engineers in one vehicle) £2.00 pence per mile
Call-out (4 engineers in two Vehicles) £3.00 pence per mile
Extended Warranty ordered during the 1st year
1 year extended warranty including 1 annual service (2 years total) 5% of list price
2 year extended warranty including 2 annual service (3 years total) 10% of list price
3 year extended warranty including 3 annual service (4 years total) 15% of list price
4 year extended warranty including 4 annual service (5 years total) 20% of list price
5 year extended warranty including 5 annual service (6 years total) 25% of list price


Full extended warranty term to be ordered and invoiced prior to expiry of manufacturer’s warranty
Minimum warranty charge of £600.00 per annum
All products are covered by a 1 year manufacturer’s warranty
Extended warranty includes free call-out, labour and parts for all breakdowns due to manufacturing defect, faulty components and includes free software updates.
Warranty does not include accidental damage, misuse or wear & tear.
* For all Cortex systems, extended warranty includes a supply of Oxygen cells for the duration of the warranty. Volume transducers and sample lines are excluded from the warranty.

Extended Warranty taken out after manufacturer’s warranty has elapsed

Customers will be required to pay the equivalent value for the years they have not taken the warranty for them to become eligible for a new 1 year extended warranty.
For example, if a customer wishes to purchase extended warranty 2 years after purchase they will be required to pay for the year that they have missed. Therefore a 1 year extended warranty will cost 10% of list price. Further years will be charged at the standard charge of 5% per year.
The extended warranty is also subject to a full inspection of the equipment by a trained Cranlea engineer.
Cranlea reserves the right to refuse to offer extended warranty.

Minimum warranty charge of £600.00 per annum
Extended warranty includes free call-out, labour and parts for all breakdowns due to manufacturing defect, faulty components and includes free software updates.
Warranty does not include accidental damage, misuse or wear & tear.
* For all Cortex MetaLyzer and MetaMax systems, extended warranty includes a supply of Oxygen cells for the duration of the warranty.
Volume transducers and sample lines are excluded from the warranty.

Further benefits of Full Annual Service and Extended Warranty

Customers will receive a 15% discount on all parts, consumables and labour charges not included in the Annual Service or Extended Warranty.

All consumables and software upgrades charged extra. All service options above apply to UK mainland only.
Highlands/Islands, NI, ROI surcharge and congestion/parking charge supplements may apply.

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